Support & FAQ

A payment date is when a payment is expected. Contract expiry is when you need to review renewal. For an annual contract paid monthly, record the monthly billing schedule and annual expiry separately. After expiry, later payments for a new term appear after you confirm renewal. Domain renewal and insurance coverage still need confirmation from the provider; the app does not perform renewals or determine coverage.

The free version manages up to 5 active items, including reminders, the calendar, payment records, basic trends and CSV export. Paid-up insurance policies still count while actively tracked; archived items do not. The limit is shared across currencies, not 5 per currency.

Pro is a one-time in-app purchase for unlimited active items, iCloud sync, budget and payday planning, and screenshot recognition. The purchase screen shows your local price. If Pro access is lost, saved records remain; adding items beyond the free limit, syncing and Pro planning or recognition features are restricted.

Use the Apple Account that purchased Pro in the App Store, then choose Restore Purchases in Plan and settings. Restoration requires a network connection and Apple transaction verification. Do not delete the app or local data to troubleshoot. If access is still missing, send support the app version, error and time of the issue, but never your Apple password, device passcode or full payment card number.

Pro uses the private iCloud database for the same Apple Account. First sync shows a summary; possible duplicates and edit or deletion conflicts need your confirmation. Review both devices before choosing which version to keep. Sync is not live collaborative editing: the other device may need to open the app and complete sync before changes appear.

Turning sync off does not erase existing local or cloud data. Template favorites, recently used templates and interface language are local preferences. An iCloud+ subscription is not required, but iCloud must be available with enough storage.

Check that the item's reminder is enabled and its payment or expiry date and reminder time are correct. Then check SubManager notification permissions, Focus and notification display options in iPhone Settings. Open the app after edits or sync so local schedules can update. The app cannot guarantee immediate notification display in every system mode.

Monthly and yearly equivalents compare the cost of different billing cycles; they are not the amount of the next charge. The calendar and budget show expected payments. Actual payment records are entered and confirmed by you. Currencies are kept separate and are not converted.

Recognition runs on your iPhone and reads only the one image you select. The original image and full recognized text are not uploaded or added to the subscription database. Only the fields you review and save are retained, and those records can sync if iCloud is enabled. Recognition may be incomplete, so check the service, currency, amount and dates.

No. These statuses manage your records only. Follow the official cancellation link for your payment source and obtain confirmation from the provider. Insurance and fixed-term contracts may have their own conditions; the app does not provide legal advice or determine insurance coverage.

Choose CSV Export in Plan and settings, then choose where to save the file. CSV is an export, not an in-app restore format. Deletions reach other devices after successful sync; unresolved conflicts may retain another version. Necessary deletion markers and version information remain to prevent old records from returning.

Deleting the app, turning off sync or losing Pro does not erase iCloud data, system backups, other devices or exported copies. See the privacy policy for details. App Lock does not replace iPhone privacy settings for notification previews and widgets.

Include the app and iOS versions, steps to reproduce, the time of the issue and screenshots with sensitive details hidden. Do not send passwords, full card numbers, complete insurance policies or other unnecessary private information. Use the support email listed on this page.